Frequently Asked Questions
Find answers to common questions
How do I determine my correct size?
Please refer to the detailed size guide available on each product page. Our garments are curated from international designers, so we provide specific measurements to ensure a perfect fit.
Can I modify or cancel my order after it has been placed?
Orders are processed quickly to ensure prompt delivery. Please contact our support team within 1 hour of placement to request any changes or cancellations.
Do you restock items that are sold out?
Many of our pieces are produced in limited quantities. However, you can sign up for 'Back in Stock' notifications on the product page to be alerted if an item returns.
Are the colors shown on the website accurate?
We strive to display product colors as accurately as possible. However, actual colors may vary slightly depending on your monitor settings and lighting conditions.
Do you offer international shipping?
Yes, C'H'C'M' Shop ships to over 50 countries worldwide. International shipping rates and delivery times are calculated at checkout.
How should I care for my designer garments?
Care instructions are located on the interior labels of each garment. We generally recommend professional dry cleaning or gentle hand washing for high-end fabrics.